What's New and Exciting?

February 2017 Availability — 02/02/2017View Details

Dear Friends,

This time of year when we work so hard shipping, we want you to know your order is in capable hands.

Who are these nursery professionals, anyway? Who picks up the phone when you call, or responds when you write?

  • ·Eric (ext. 113) is getting all our potted liners pulled for grading, greenhouses cleaned up, soil and pots steamed, grafting done, hardwoods stuck, and flats replanted with hundreds of varieties and seed kinds. Make sure if you want anything new grown on contract, he knows about it ASAP.
  • ·Mike is shipping like a maniac, and with almost 22 years of experience he knows more than anyone about packing UPS boxes effectively and loading trucks from our cold storage building. We’ll have him return your call promptly.
  • ·Lynda, our native plant manager (ext. 103), is a whirlwind with her organization, attention to detail on customer service, and truck coordination. She’ll give you straight answers with courtesy.
  • ·Octavio, our Operations Controller, has his hand in almost all the essentials. So when you come up with a special situation that requires his wisdom and judgment, his extension is #112.
  • ·We hired a hort graduate from Missouri recently, Ethan Hochstein. He (ext. 115) will take your order and answer your availability or other after-care questions. We’re happy he’s got quick wits and feels committed to our best shipping season ever.
  • ·Anthony and Maira (ext. 104 and 102) cover lots of bases in the office, from phones, to A/P and A/R and overall executive assistance. So although that “executive” title seems way too formal for me and Jolly, I guess that’s our handle. The buck stops with us; so call anytime. Mark and Jolly, Ext. 105 and 107.
  • ·Behind the scenes, Joe, Jeff and Tom keep all our equipment and rolling stock running 52 weeks per year. Without them we’d be without rigs working smoothly every day. We work for them, and they for us; but we all know YOU are the only “boss”. You write our paychecks - it’s that simple. THANK YOU.

These 10 amazing people in or around the office work daily to make sure you have no surprises coming from Heritage. Collectively, we will get you the information you need quickly, and move forward together.

Kind regards,

Mark, Jolly and staff

Our current availability is here.

Magnolia Moonglow for shipping

January 2017 Availability — 01/03/2017View Details

Dear Friends,

Finally winter seems here, after an exceptionally mild fall season. But after the holidays it will be a big push to accommodate all the orders and brisk demands on limited inventories in lots of nursery circles.

Have you booked your order yet, before those who will wait until the MANTS Show or others around the country in January? If not, we suggest you have a good look while things are slower in December, to assure you of maximum options on size and varieties. Fact is, we are already getting light on availability or even sold out on some items.

Highlights of great income opportunity for you and strong supplies on this end include:

  • Chionanthus virginicus - Shiny dark green leaves and abundant, pleasantly fragrant flowers showcase this classy American native. Much hardier than C. retusus, it performs in full sun from moist lowlands to dry hillsides. Among the finest of ALL landscape plants, not just natives.
  • Hydrangea Ruby Slippers™- At maturity only about 3.5 ft. tall, it fits neatly into today's compact multi-family housing landscapes.
Ilex vert. Maryland Beauty
  • Asimina - Pawpaw – Pawpaw - 6 named options - the best out of Kentucky. Native small & pest free, this is an up and coming item if you keep track of unusual backyard fruits. (Grandkids & home-made pawpaw ice cream are the best combo this side of heaven.)
  • Taxodium Shawnee Brave™ - Narrow, perfectly upright form; mature size 70 ft. x 18 ft. Like Fringetree, an extremely versatile landscape tree with a small footprint. Minimum leaf litter due to its fine-textured foliage. Lends an aristocratic air to the landscape, especially if several specimens are grouped like sentinels along a water course or pond.
  • Acer palmatum var. atropurpureum - One-year plants are perfect for re-potting to grow on for a season; transplants are best for prompt resale. For best branching, lightly pinch the stem tips when they're in tender new growth. An inexpensive alternative to grafted varieties, they are often sold in the GC in a #1 or #2 pot.
  • Magnolia ‘Butterflies’ - A popular upright, spreading small tree with abundant flowers of pleasing yellow color. If spring is warm, flowers tend toward a cream color.

Regardless of your order size or varieties or delivery date, we appreciate the trust you have in us to get your order in and out RIGHT, every time. We have high expectations of you and ourselves, to make 2017 our best yet, and we are your full partner in that effort. Give us a shot at your needs and we will show you, not just talk about it.

Finally, if you have questions not so easy to review in email or otherwise, just pick up the phone and ask for Veronica, Ethan, Maira, Lynda, Anthony, Octavio, Eric, Mark or Jolly. Count ‘em: that’s nine of us! We’re here to help you out, and one of the experts above will get back to you promptly so we move forward with you together.

Merry Christmas and Happy New Year!

Our current availability is here.

Mark, Jolly and staff  

Heptacodium m. and A. griseum

November 2016 Availability — 11/16/2016View Details

Dear Friends,

No more election blather – this is business.

Each of us started a profitable, new business in the past 8 years – yes, a new business. It bears no resemblance to the one before. We reinvented ourselves, survived and thrived – all of us. That perseverance and hard work has made us fit for opportunities now and years to come.

Upcoming changes will be more radical than any in the past 8 years due to critical changes in the retail market and right down on the farm:

  • ·Much tighter ag labor availability & doubling (at minimum) of crew labor costs
  • ·Boomer Generation retiring – a shrinking retail market segment. Who replaces them - and their credit cards?
  • ·Fundamental change in new retail buyers’ sense of style and value about ornamental plants we all grow. They don’t want plants; they want entertainment. NOW (not after “working in the garden”).

But for imaginative leaders in this craft, this industry, who have imagination, the future is bright with so many opportunities. There are so many opportunities in a shrunken pool of producers that the choices can feel daunting.

Ginkgo b. 'Mariken'

So this is a time to review where your market advantages are, how you want to re-balance your liner investments as part of your tightly focused sales efforts. You already understand this or you wouldn’t have survived this far. Reliable profits aren’t hatched in complacency. No plants get sold in the good old days – days long past. This is surely no time to putter along with the same tired portfolio of plants. Make each item, each size, each sale date and profit margin justify your hard work, time and money.

If you have to grab a beer to make the hard choices a bit easier, go get a 6-pack and get

to it.

Let us help you in that rebalance effort. Find in these pages a huge variety of seedlings, cutting-grown or grafted plants unlike any other you can find in the nation. With more than 35 years in the business, and having started it from scratch, we know a thing or two about cycles and fundamentals. We can help you sort through options if you need it. We commit to transparent communication and doing what we say we will. Pretty simple, and the entire reason we have been successful for so many years ourselves.

Give us a try. Re-order when you get turned down by others.

Best wishes for this THANKSGIVING season and trust yourself. When the next person asks how you’re doing, respond with your best smile, “Better than I deserve.”

Our current availability list is here.

Mark, Jolly & Staff

Joy in the small things

October 2016 Customer Letter — 09/29/2016View Details

Dear Friends,

When internet news is 24/7, are problems actually worse in 2016, or is our awareness of them just more in our faces? With so much beyond our own control, even a short pause guides us to a sense that a LOT within our own lives is in fact controllable, given our collective good fortunes. We get to decide how we use our time, whom we spend it with, and what endeavors we pursue. In plenty of places around the world, that’s certainly not the case.

Within these pages, for example, you have an exceptional opportunity to engage yourself and your staff – from the receptionist and production/maintenance people to the commissioned sales manager. Review this selection with a goal to get more efficient turn times, imaginative new options for your customers, and more profit per acre or square foot. Keep it fun for everyone, so there is a strong team effort and culture. Inspire others with your work!

Acer triflorum

We can help you during this period of remarkable change in the market for woody plants. As horticulture splits faster every year into commodity or specialty markets, which one do you choose? Or, do you focus on a hybrid of each, as we do, to maintain a diverse, nimble market position?

No matter what, it’s important to keep your menu updated regularly, offering new and better ornamental varieties to replace those that are beginning to lose sales appeal. We’re known for our specialty line of woody ornamental liners, and after 35 years at it, we have a big selection of the best in new varieties. We have a staff and facilities that are set up to handle your orders efficiently - with courtesy and kindness, not just phone recorders and automated email acknowledgements. When we are jammed up on the phone, we get back to you promptly.

Give us a call if we can offer you some advice or information on kicking up the “inspiration factor” in your own line of woody ornamentals.

Thanks,

Mark, Jolly, & Staff

Magnolia fruit

August 2016 Customer Letter — 08/17/2016View Details

Dear Friends,

Our 2016-17 Catalog has been published and will be hitting the mail right away! It is available now on our website; new catalog.

Farm labor: it’s scarce now, but brace yourself for even fewer available workers and higher labor costs. To adjust to the dwindling labor pool in horticulture, you’ll probably need to check most of the boxes below:

  • Identify your most labor-intensive varieties. Code payroll hours by crop/crew activity. Get key staff to identify what items take the most crew labor and longest finish times.  
  • Drop at least 20% off your nursery/GC menu – the money losers.
  • Sharpen your mechanization wits. This can be a fun opportunity, but it requires tightly focused priorities, a disciplined budget, and a thoughtful bank partner.
  • Double down on your top 20% of profit-makers. Why are they so profitable, while others are a money pit? Answers almost always relate to labor, cycle time and demand.
Symphoricarpos Magical Pride
  • Rebalance your plant portfolio with updated varieties to keep your clients coming back. This is where Heritage fits as your key partner. We source the best woody ornamentals from the parade of new ones coming out yearly. We’ll help you refresh your plant list to fit with what you do extraordinarily well. Keep it interesting for your customers and profitable for you.

We help you generate the most profit per labor hour by offering you high profit-potential items to replace the losers. Check our availability when you see it by email, fax or post. Ask around about our caring, competent office team who book your order, verify details, and arrange shipping. We have the good stuff you need - consistently, with no surprises in the box, on the truck, or at pickup here at our well-run nursery. 

We’re here for you, so contact us to see how we can help you replace marginally profitable items with those that help you meet an ever-larger payroll and still leave you smiling. 

Respectfully,

Mark, Jolly, and staff

Magnolia Honey Tulip