This time of
year when we work so hard shipping, we want you to know your order is in
these nursery professionals, anyway? Who picks up the phone when you call,
or responds when you write?
- ·Eric (ext. 113) is getting all our potted liners pulled for grading,
greenhouses cleaned up, soil and pots steamed, grafting done, hardwoods stuck,
and flats replanted with hundreds of varieties and seed kinds. Make sure if you
want anything new grown on contract, he knows about it ASAP.
- ·Mike is shipping like a maniac, and with almost 22 years of experience
he knows more than anyone about packing UPS boxes effectively and loading
trucks from our cold storage building. We’ll have him return your call
- ·Lynda, our native plant manager (ext. 103), is a whirlwind with her
organization, attention to detail on customer service, and truck coordination.
She’ll give you straight answers with courtesy.
- ·Octavio, our Operations Controller, has his hand in almost all the
essentials. So when you come up with a special situation that requires his
wisdom and judgment, his extension is #112.
- ·We hired a hort
graduate from Missouri recently, Ethan Hochstein. He (ext. 115) will
take your order and answer your availability or other after-care questions.
We’re happy he’s got quick wits and feels committed to our best shipping season
- ·Anthony and Maira (ext. 104 and 102) cover lots of bases in the
office, from phones, to A/P and A/R and overall executive assistance. So
although that “executive” title seems way too formal for me and Jolly, I guess
that’s our handle. The buck stops with us; so call anytime. Mark and Jolly,
Ext. 105 and 107.
- ·Behind the
scenes, Joe, Jeff and Tom keep all our equipment and rolling
stock running 52 weeks per year. Without them we’d be without rigs working
smoothly every day. We work for them, and they for us; but we all know YOU
are the only “boss”. You write our paychecks - it’s that simple. THANK YOU.
amazing people in or around the office work daily to make sure you have no
surprises coming from Heritage. Collectively, we will get you the information
you need quickly, and move forward together.
Jolly and staff
Our current availability is here.