February 2017 Availability

Dear Friends,

This time of year when we work so hard shipping, we want you to know your order is in capable hands.

Who are these nursery professionals, anyway? Who picks up the phone when you call, or responds when you write?

  • ·Eric (ext. 113) is getting all our potted liners pulled for grading, greenhouses cleaned up, soil and pots steamed, grafting done, hardwoods stuck, and flats replanted with hundreds of varieties and seed kinds. Make sure if you want anything new grown on contract, he knows about it ASAP.
  • ·Mike is shipping like a maniac, and with almost 22 years of experience he knows more than anyone about packing UPS boxes effectively and loading trucks from our cold storage building. We’ll have him return your call promptly.
  • ·Lynda, our native plant manager (ext. 103), is a whirlwind with her organization, attention to detail on customer service, and truck coordination. She’ll give you straight answers with courtesy.
  • ·Octavio, our Operations Controller, has his hand in almost all the essentials. So when you come up with a special situation that requires his wisdom and judgment, his extension is #112.
  • ·We hired a hort graduate from Missouri recently, Ethan Hochstein. He (ext. 115) will take your order and answer your availability or other after-care questions. We’re happy he’s got quick wits and feels committed to our best shipping season ever.
  • ·Anthony and Maira (ext. 104 and 102) cover lots of bases in the office, from phones, to A/P and A/R and overall executive assistance. So although that “executive” title seems way too formal for me and Jolly, I guess that’s our handle. The buck stops with us; so call anytime. Mark and Jolly, Ext. 105 and 107.
  • ·Behind the scenes, Joe, Jeff and Tom keep all our equipment and rolling stock running 52 weeks per year. Without them we’d be without rigs working smoothly every day. We work for them, and they for us; but we all know YOU are the only “boss”. You write our paychecks - it’s that simple. THANK YOU.

These 10 amazing people in or around the office work daily to make sure you have no surprises coming from Heritage. Collectively, we will get you the information you need quickly, and move forward together.

Kind regards,

Mark, Jolly and staff

Our current availability is here.

Magnolia Moonglow for shipping